Legal Notice and General Terms and Conditions

1. Scope of application.

This document establishes and regulates the rules of use of the website https://www.onelifespain.com/ (hereinafter the "site"), and includes all pages and content owned by Solidlybased, SL which are accessed through the domain and its subdomains, as well as the general terms and conditions of sale from our online store.

Use of this site confers the status of user and implies acceptance of all the conditions included herein. The user agrees to read it carefully each time they intend to use the site, as it may be modified without prior notice and without limitation. The texts may be reviewed by the user at any time.

The use of our online store, whether as a simple visitor or as a registered member, and/or following all the steps provided to purchase products through it, as well as placing an order; implies the user's full and unreserved acceptance of each and every one of the general conditions published on the website.

These Terms and Conditions will apply from the start of the online purchase procedure for the product until receipt of the shipment, as well as from the end of the legally established withdrawal and warranty periods, as applicable.

2. Website ownership and notifications.

Any notification or contact should be directed to the website owner, which is Solidlybased, SL.

Address: Calle Callejones del Perchel number 4, CP 29002, Malaga.

CIF: B10684116.

It is registered in the Mercantile Registry of Malaga, Volume 6194, Book 5101, Folio 12, Section 8, Sheet MA168124, I. 1ª

Email: info@onelifespain.com

3. Intellectual and industrial property.

The intellectual property rights to this site belong to Solidlybased, SL, or to third parties authorized to use them. Likewise, all trademarks or distinctive signs contained on the site are protected by law.

Unauthorized use of the information contained on this site, or the unauthorized reproduction, distribution, marketing, or transformation, in whole or in part, of its content, constitutes an infringement of the intellectual property rights of Solidlybased, SL. Damages caused to intellectual and industrial property rights may give rise to legal action and, where applicable, to the corresponding liabilities.

In the event that the products/services of our online store are subject to Intellectual Property protection, Solidlybased, SL guarantees that it is authorized to manage the acquisition and collection of the product from the consumer.

4. Disclaimer.

The customer should evaluate the content, programs, information, and/or advice expressed on this site and make their own purchasing or contact decisions. We want to reiterate that we will implement all appropriate security measures, according to current best practices, to prevent fraudulent use of the website by third parties, but we cannot completely eliminate all risks.

Likewise, we will ensure that our content is accurate and unambiguous, avoiding any typographical errors that may exist in our offers or services, and if we detect them, we will correct them as soon as possible, notifying customers if they have purchased with any error.

We may publish content or services provided by third parties or companies, provided that we have carried out the necessary checks and that the content is truthful and accurate in accordance with current regulations. We also advise users to exercise caution and consult the terms and conditions of these websites.

Although we implement all necessary security measures, our responsibility is one of due diligence, not of results. Therefore, we cannot guarantee the absence of viruses or other harmful elements on the website that may damage your computer system. For this reason, and because we employ all available means, we disclaim any contractual or extra-contractual liability to users who use the site and suffer damages of any kind caused by computer viruses or other harmful elements. The party responsible for the attack will be held liable. If you detect any problems or illegitimate content on our website, please inform us.

Users who submit any type of information to Solidlybased, SL, agree that it is truthful and does not violate any third-party rights or current legislation.

5. Terms of use for users.

Access will always be free, except for the cost of the connection through the telecommunications network provided by the access provider, contracted by the user.

The use of the site for purposes that are harmful to the property or interests of Solidlybased, SL or third parties, or that in any other way overload, damage or disable our networks, servers and other computer equipment (hardware) or computer products and applications (software); or those of third parties, is prohibited.

If the user becomes aware that the linked sites lead to pages whose content or services are illegal, harmful, degrading, violent or contrary to morality; we would appreciate it if they would inform us.

6. Product/service description and liability.

Through the website https://www.onelifespain.com/ , consumers or users can purchase products. These are categorized; by selecting one, the available information about it appears on the screen, including its features, uses, and price, along with one or more descriptive photographs. Before making a purchase, the user should review the information and assess whether it meets their needs. Technical support, after-sales services, and other commercial guarantees that may be available to the customer may also be displayed.

Before signing up, the user should review the service and assess whether it meets their needs. Furthermore, the user must be at least 18 years old, provide the necessary information, and accept these Terms and Conditions.

The fact that the user completes the order form does not imply the automatic acceptance of the order by Solidlybased, SL, but it will be understood that they accept it when they receive an email acknowledging the request.

7. Purchase procedure:

The customer should follow the on-screen instructions and add products to the cart, without any obligation to purchase. They can view the cart or empty it by removing items.

If you wish to continue with the purchase, you must accept the purchase by clicking the order button, accepting the legal notice and conditions, as well as any specific conditions that the item in question may have in its description.

Subsequently, if the customer has not already provided it, they will be asked for their personal information. Fields marked with an asterisk are required for proper submission. Prior customer registration is not necessary.

The customer can check if the data is correct and, if necessary, correct any errors using the "edit" button.

To complete the purchase process you must click on the "buy now" button (or a similar expression), which entails the purchase with obligation to pay.

If there are help pages during the process, these will give the customer extra information about the purchase process.

Once a purchase is finalized, and payment has been received and verified, and the purchase has been confirmed via email within 24 hours of the purchase, the product is shipped. If the products are unavailable, you will be notified by email.

The contract ends once the goods have been delivered, although the guarantees and data are kept for legal and commercial reasons (if you accepted them).

We will not be liable for any other type of damages, whether actual, indirect, or otherwise, nor for any lost profits that the buyer may have suffered due to problems arising from the sale and shipment of the products.

Solidlybased, SL will not be liable for delays, or for inaccurate or erroneous publication when they are the result of events or circumstances beyond its control, including, but not limited to, governmental action, fire, flood, insurrection, earthquake, technical failure, hacking, riot, explosion, embargo, legal or illegal strike, shortage of personnel or materials, interruption of transportation of any kind, delay in work, or any other circumstance beyond its control.

For any additional information regarding your order or billing, you can contact Customer Service via the email address provided at the beginning.

8. Delivery times:

Delivery within mainland Spain will take 24-48 hours after order placement. For deliveries to the Balearic Islands, delivery will take 48-72 hours.

9. Price and payment method.

 The price of the products is defined in Euros, and will be that established on the corresponding pages of the site for each product, being valid for as long as they remain accessible on the website.

Payment for the item will be made via credit card/paypal/Bizum/Google pay/Apple pay.

If you pay by credit card, the charge will be processed through a secure bank POS terminal. All transactions are conducted in a secure server environment using SSL (Secure Socket Layer) protocol and complying with PSD2 (Payment Services Directive EU 2015/2366), thus guaranteeing the security and privacy of your data.

Applicable taxes are included in the product price.

Shipping costs are already included in the final price, and the user must check and accept the costs involved in sending it to their address before finalizing the order, as they vary according to the size and weight of the product or the destination.

Generally, Solidlybased, SL will send confirmation of payment receipt via email.

10. Warranty.

The product warranty is two years from the date of receipt, as indicated on the delivery receipt from the corresponding courier service, which the user signs upon delivery. For second-hand products, the warranty is one year.

The warranty entitles the user to have the product repaired or replaced with a new one (except for consumables or second-hand items), to reduce the price or to terminate the contract.

In the event that Solidlybased, SL claims that one form causes it disproportionate harm and with the consumer's agreement, they may choose the one that suits them.

During the six months following delivery of the repaired product, we will be responsible for the lack of conformity that motivated the repair, it being presumed that it is the same lack of conformity when defects of the same origin as those initially manifested are reproduced in the product.

11. User obligations.

The commercial use of products with a registered trademark is expressly prohibited, unless expressly authorized by Solidlybased, SL, or the owner of the Trademark.

The user agrees to pay the price of the product and to use it in accordance with the law and these general conditions.

The user agrees to keep their password confidential and to notify us immediately if they suspect any unauthorized use of their account or access to their password. Furthermore, they agree not to use another person's account, username, or password.

12. Obligations of Solidlybased, SL

 The company undertakes to provide the user with the necessary information regarding the products and, once the purchase is made, to send an email confirmation acknowledging receipt of the order and payment. An invoice will also be prepared and provided to the consumer.

13. The right of withdrawal will not apply because these are sealed products that are not suitable for return for reasons of health protection or hygiene and that have been unsealed after delivery.

14. The user will be solely responsible for their use of the purchased products and releases us from any liability arising from any damage that may result from improper use. Specifically, the user will be responsible for:

• All acts that contravene the provisions of these general conditions, the law, morality, generally accepted customs and public order.
• Any action taken in a manner different from what is stated in the instructions or directions regarding the operation and use of the product.
• The certainty, accuracy, validity and currency of the data with which you fill in each of the forms that we require on the website.
• The direct or indirect damages and losses that may have been caused to him by any third party if the user lost, disclosed, neglected or, in any way, allowed a third party to know for reasons attributable to him his personal data necessary for the contracting of the product.

15. Right to refuse the request.

Solidlybased, SL reserves the right to refuse purchase of a product or service when it deems that current regulations, general terms and conditions, morality, generally accepted customs, or public order are being violated; when a third party is harmed; or when, for reasons related to the website's own image and reputation, it considers it inappropriate. In this case, if payment has already been made, it will be refunded.

16. Information and modification.

Solidlybased, SL has made this text available to the general public of potential customers before they could purchase the products, in compliance with the prior information requirements.

The validity of this condition coincides with the time of its exposure, until the moment when the terms and conditions stipulated herein are modified totally or partially unilaterally, the user being obliged to consult our General Contract Conditions and specific conditions of the products each time he accesses our online store.

If any clause is declared null and void, it will be considered as not having been included without affecting the rest of the conditions.

17. Assignment and subrogation.

We may engage service providers and collaborate with or transfer formalized contracts to third parties to carry out the supply of all or part of the products we commit to under the various transactions that may be formalized. You can find an updated list of our collaborators in the recipients section of our privacy policy.

18. Extinction and resolution.

This contract will be terminated when both parties fulfill the obligations they undertake in it, or when it is terminated by one of them if any of the causes provided for termination occur, or if the counterparty seriously breaches any of the obligations established in the contract.

19. Applicable law, jurisdiction and validity.

This Legal Notice and the General Terms and Conditions of Contract are established in the Spanish language and are governed in all respects by Spanish legislation.

As a consumer, you are protected, and you can file a claim or lawsuit from your home.

Both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Malaga (Spain), in the following cases:

• That the buyer party is domiciled outside the European Union and in that country there is no bilateral or multilateral agreement with Spain that prevents the possibility of establishing the express submission of jurisdiction;
• If it is a sale made by a company acting within the scope of its business or professional activity.

20. Online Dispute Resolution.

In accordance with EU Regulation 524/2013 on online dispute resolution for consumer disputes (ODR - Online Dispute Resolution), we inform you that as a consumer, you have a procedure available to you to resolve various disputes arising from the online sale of goods and services in the EU.

EU ODR (Online Dispute Resolution) platform: http://ec.europa.eu/consumers/odr/

Privacy Policy - Solidlybased, SL